You are here: Home » Technical Services

Service purposes

Customer satisfaction is our eternal service theme
We advocate the enterprise spirit of "honesty, dedication, innovation and surpassing", backed by technology development and development with the best service;
Service Mission: enthusiasm, thoughtful, honest, timely;
Service principles: the user is supreme, quality first, service quality, timely response

Aftermarket promises

1. The company provides products to provide free warranty, life-long maintenance services
2. According to the contract requirements for customers to provide free installation, commissioning and cooperation with the opening
3. According to the contract requirements for all customers to provide technical training, technical advice
4. When receiving customer service information, make the first feedback within 1 hour and take appropriate measures within 24 hours
5. The company provides products, are equipped with necessary and sufficient spare parts
6 for less than the contract requirements of the product, unconditional return, change
7. properly handle every customer complaint within 72 hours
8. Periodic, occasional customer visits and product maintenance, repair and overhaul
9.24 hours to accept your complaint, technical advice and advice

24-hour service hotline: +86-18962170010

Contact Us

Add:No.18, Jiangsheng Road,  Suzhou Industrial Park, Jiangsu Province, CN.
Tel: +86-512-62883018
Fax:+86-512-62883038
Mail:mail@sipibs.com
© Copyright   2017-2020 Suzhou Xindacheng Technology Development Co., Ltd.   |   All rights reserved.      Sitemap   |  Designed by iwonder.cn